If you would like to book a place for you or a colleague on any of the following training sessions, please contact info@positivelyputney.co.uk ,ring 020 3904 7986 providing person’s name and business or by the RSVP link for the event.
2019
ACT Awareness Training
Tuesday 25th June 2019
10am-11am
St Mary’s Church, Putney High Street, Putney
LAS Life Saving & Defibrillator Course
Monday 9th September 2019
9am-12pm
Putney Art’s Theatre, Ravenna Road, Putney
ACT Strategic Training
Tuesday 5th November 2019
11am-1pm
St Mary’s Church, Putney High Street, Putney
LAS Life Saving & Defibrillator Course
Wednesday 4th December 2019
9am-12pm
Putney Arts Theatre, Ravenna Road, Putney
Previous Training:
Closed– Customer Service Assessment programme – May 2019.
Positively Putney (in association with Storecheckers) is running a series of ‘mystery shopping’ projects to support BID businesses and reward the best performers. All types of businesses can be ‘mystery shopped’ including retailers, hospitality and professional services.
Why is mystery shopping important?
- Allows you to see the customer perspective – which may be different to yours
- Allows you to reward staff who deserve praise and support those that may need guidance
- Highlights areas of strength and weakness for training purposes
- Allows you to benchmark performance
- Helps you drive standards, improve sales and generate customer loyalty
For more information open the Positively Putney Customer Service Flyer
Closed- Wednesday 22nd May (re-arranged from Wednesday 20th March) – 5.00pm to 7pm EMPLOYMENT LAW BRIEFING SESSION
Positively Putney, in conjunction with leading local solicitors, Russell-Cooke have organised an employment law briefing session for BID businesses. The session will cover specific topical themes which are fundamental to running any business including Sexual harassment in the workplace and Disciplinary proceedings. Drink and nibbles will be provided.
This will be held in Russell-Cookes offices on Putney Hill.
CLOSED – TUESDAY 30th OCTOBER – 9.30-12.30PM- LAS LIFESAVING AND DEFIBRILLATOR COURSE
Positively Putney will be hosting a lifesaving and defibrillator course, which will be run by the London Ambulance Service on Tuesday, 30th October from 9.30-12.30pm. This course offers your staff the chance to receive training from LAS experts and will be held at Putney Arts Theatre on Upper Richmond Road. Positively Putney is funding this training so that BID business representatives can attend for free. Does someone in your business know what to do in an emergency? The training is a three hour session which covers heart attack, signs, symptoms and treatment of heart attacks, basic life support for adults, babies and children, management of the unconscious patient, choking and how to use a defibrillator. It is very important that these lifesaving skills are learnt as these can save lives.
This will be held on Tuesday 30th October 2018 from 9.30-12.30pm at Putney Arts Theatre, Ravenna Road, London SW15 6AW.
CLOSED- Tuesday 16th October – 10.30-13.30pm – Project Argus
Project ARGUS is an initiative developed by the National Counter Terrorism Security Office (NaCTSO) and delivered by Counter Terrorism Security Advisers (CTSAs) throughout the UK.
This three hour multimedia simulation poses questions and dilemmas for participants working in syndicates and aims to raise awareness of the threat from terrorism, providing practical advice on preventing, handling and recovering from an attack.
Project ARGUS is ideal for managers in areas such as facilities, security, reception and those responsible for creating and maintaining response plans. However we do welcome all staff as we know that in the event of a major incident, anyone within the organisation could be in a position where they need to exercise those response plans.
This will be held on Tuesday, 16th October 2018 from 10.30-13.30pm at St Mary’s Church, Putney High St, London SW15 1SN.
If you would like to book a place for you or a colleague on any of these courses please contact info@positivelyputney.co.uk or ring 020 3904 7986 providing person’s name and business name.
CLOSED – Tuesday 18th September – 10.30-12.30 – ACT Awareness (Updated from Project Griffin)
ACT Awareness is an updated model that is nationally recognised and supported by the National Counter Terrorism Security Office (NaCTSO) who works with the Home Office in order to deliver counter terrorism awareness to individuals and groups, including those responsible for safety and security of buildings, businesses and neighbourhoods.
The objectives of ACT Awareness are:
- Raise awareness of current terrorism issues and threat.
- Build and maintain effective working relationships and partnerships.
- Maintain trust and confidence in the police and other authorities.
- Give people confidence to report suspicious activity to the police.
Topics covered at an ACT Awareness presentation:
- The current threat posed to the UK by International and Domestic terrorism and extremism.
- Hostile reconnaissance / suspicious behaviour – what it is and how to report it.
- How to deal with a suspicious item.
- Stay Safe – action to take in the event of a firearms attack.
This will be held on Tuesday, 18th September 2018 from 10.30-12.30pm at St Mary’s Church, Putney High St, London SW15 1SN.
CLOSED – TUESDAY 3RD JULY – 12.00-13.30 – FACEBOOK SOCIAL MEDIA SESSION
This will be held on Tuesday 3rd July 2018 at St Mary’s Church, Putney High St, London SW15 1SN.
“Open for business” on Facebook
Putney BID businesses are invited to a Facebook master class to learn how to reach more people locally. This is a chance to learn some tips and tricks to maximise your time spent on Facebook.
This will be a collaborative event with other local business owners, you will leave with actionable insights that you can use to connect with customers on Facebook and bring them in store.
Trainer, Daniel started the Facebook Page for Putney in 2009 which now has 8,000 likes, 115,000 checkins and the highest reach of one single post was 80,000 people. He runs four local Facebook groups with over 8,000 members, to help people make friends in Putney and has organised 650+ events in SW15. You can ask any questions you may have about Facebook.
CLOSED – Tuesday 8th May – 9.30-12.30pm – LAS LIFESAVING AND DEFIBRILLATOR COURSE
Positively Putney will be hosting a lifesaving and defibrillator course, which will be run by the London Ambulance Service on Tuesday, 8th May from 9.30-12.30pm. This course offers your staff the chance to receive training from LAS experts and will be held at Putney Arts Theatre on Upper Richmond Road. There are only eight places available to Putney businesses. Positively Putney is funding this training so that BID business representatives can attend for free. Does someone in your business know what to do in an emergency? The training is a three hour session and covers heart attack, signs, symptoms and treatment of heart attacks, basic life support for adults, babies and children, management of the unconscious patient, choking and how to use a defibrillator. It is very important that these lifesaving skills are learnt as these can save lives.
CLOSED – Wednesday 14th March 2018 – PROJECT GRIFFIN TRAINING
PROJECT GRIFFIN is a model that is nationally recognised and supported by the National Counter Terrorism Security Office (NaCTSO) who works with the Home Office in order to deliver counter terrorism awareness to individuals and groups, including those responsible for safety and security of buildings, businesses and neighbourhoods.
PROJECT GRIFFIN complements the PROTECT and PREPARE strands of the Government’s CONTEST Strategy to tackle terrorism.
Project Griffin is also recognised and supported by the Security Industry Association.
The objectives of Project Griffin are:
- Raise awareness of current terrorism issues and threat.
- Build and maintain effective working relationships and partnerships.
- Maintain trust and confidence in the police and other authorities.
- Give people confidence to report suspicious activity to the police.
Topics covered at a Project Griffin presentation:
- The current threat posed to the UK by International and Domestic terrorism and extremism.
- Hostile reconnaissance / suspicious behaviour – what it is and how to report it.
- How to deal with a suspicious item.
- Stay Safe – action to take in the event of a firearms attack.
You or a member of staff are invited to attend a Project Griffin – Free of charge and delivered by Met Police CT Protect officers on:
Date: Wednesday, 14th March 2018
Please email wandsworth.ctfd@met.police.uk with name of person and business attending (if you are within the BID)
CLOSED – Thursday 5th October 2017 – The Best Christmas Ever
Corin Birchall of Kerching Retail, a retail sales, marketing consultant, shared tips and tricks on how to be even more successful in your business around the busy Christmas period.
This workshop covered:
- How to attract footfall by using your windows.
- How to use the store layout and POS to close sales.
- How to creatively increase average spend.
- Understand how Christmas shopping behave and learn how to persuade them.
- How to build a customer base for the following eleven months.
This training workshop is tailored to benefit small to medium business owners. Corin’s session can help you attract more customers, close more sales and generate repeat purchase for 2018.
Retail Tips and Tricks
The BID team attended the 2017 Save the High Street Conference to find out about the best tips and tricks for your business. Read our helpful guide here: Retail Tips