Positively Putney recently ran a series of mystery shopping assessments to support our BID businesses and reward the best performers.
We are delighted to announce that 50 BID businesses took part and, due to their high customer service standards, Putney town centre has been ranked as one of the highest performing town centres alongside Liverpool and Manchester.
We have awarded each business that scored over 90% and would also like to congratulate the following ‘Highly Commended’ businesses in retail and dining:
RETAIL – overall average score of 82%
- Putney Builders Merchants
- Metro Bank
- Peter Penny’s Limited
- Oriental Healthcare
- Chamberland Residential
- Cosmedics UK
- Ernest Larner & Son
- Toni & Guy
- Interior Design Concepts
DINING – overall average score of 87%
Two winning businesses scored a whopping 100% – congratulations to Kashmir (Dining) and Live Free Chiropractic and Wellness (Retail) for their perfect customer service.
Nicola Grant, Executive Director of Positively Putney BID, was thrilled with the results: “This was a great opportunity for our local businesses to drive standards, improve sales and generate customer loyalty…and they did not disappoint. Thank you to the businesses that took part. We hope you continue to shine in one of the highest performing town centres!”
Customer Services Assessments in Association with Storechecker